Privacy Policy for Saree3bot

 

Effective Date: June 1, 2025

This Privacy Policy describes how Saree3bot ("we," "us," or "our") collects, uses, and discloses information when you use our chatbot application, Saree3bot (the "Service"), available through our website at https://saree3bot.com.

By accessing or using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this policy, please do not use the Service.

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

  • Information You Provide Directly:

    • Conversational Data: When you interact with Saree3bot, we collect the content of your conversations, including text, commands, and any other information you provide through the chat interface. This data is essential for the chatbot to understand your queries and provide relevant responses.
    • Contact Information: If you contact us for support or feedback (e.g., via info@saree3bot.com), we may collect your name, email address, and the content of your communication.

  • Automatically Collected Information:

    • Usage Data: We may collect information about how you access and use the Service, such as the features you use, the time and date of your interactions, and the frequency of your use.
    • Technical Data: We may collect technical information about your device, including your IP address, browser type, operating system, and unique device identifiers.
    • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain the Service: To operate, maintain, and improve the functionality of Saree3bot, including processing your requests and providing accurate responses.
  • To Personalize Your Experience: To tailor the chatbot's interactions and responses to your specific needs and preferences, where applicable.
  • To Improve Our Service: To understand how users interact with Saree3bot, identify areas for improvement, and develop new features and functionalities.
  • For Customer Support: To respond to your inquiries, provide technical support, and address any issues you may encounter.
  • For Analytics and Research: To analyze usage trends, conduct research, and gather statistical information to enhance our understanding of user behavior and improve the Service.
  • To Ensure Security: To detect, prevent, and address technical issues, fraud, or other malicious activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

  • With Service Providers: We may engage third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • For Business Transfers: If Saree3bot is involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • To Protect Our Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

4. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

When we no longer need to process your personal information for the purposes set out in this policy, we will delete or anonymize it. If this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. Data Security

The security of your information is important to us. We implement reasonable administrative, technical, and physical safeguards designed to protect the information we collect from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we are relying on consent to process your personal information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at info@saree3bot.com. We may ask you to verify your identity before responding to such requests.

7. Children's Privacy

Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us: